LiveCRM gives the entire company a bird's-eye view of each of your customers, enabling you to acquire deep knowledge of every account and contact, facilitate collaboration across your organization, and build and maintain strong, lasting customer relationships.
Track and view all customer history in one place - including marketing campaigns, sales opportunities, customer service cases, and all interactions.
Complete Account and Contact Repository
Provide online, company-wide access to all account data, including contact information, the role that each contact plays in your business relationship, relevant documents and files, previous account flags (Security notes), Comments as well as a complete sales history giving you up to date information about sales completed with a particular contact.
The rich user interface allows you to utilize the entire workspace more productively and with real time Google Maps integration and other value added tools, LiveCRM is one of the most comprehensive CRM application in the market today.
Versatile and Feature Packed.
LiveCRM's Contact Management is not just for managing customers but also suppliers, distributors, manufacturers, affiliates, agents, and any other category of contacts you wish to manage. The interface provides the ability to create your own categories and use them in your contact management process the way you want to.
Desktop flexibility in an online application
With the advent of Web 2.0 and AJAX, LiveCRM has made it possible to collaborate the responsiveness of your desktop environment directly into an online application.
With powerful features such as in-place editing of records, automatic record saving, one-click dialing out using VoIP, progressive loading of data objects and more LiveCRM presents you with an application that is set to change the future of your business in terms of poductivity and collaboration.
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