Live CRM was built to help you harness the knowledgebase and intelligence that is trapped within the minds of your key personnell. With this mountain of knowledge embedded in the people who are the very pillars of success in your business, it is vital that this information is transferred to an easy to use system where it can become a single touch point for all questions about the business.

Most top performing sales consultants and managers have their own succes principals and "ways to do things". It is important from the point of view of multiplying success that their knowledgebase is transferred into Articles, Frequently Asked Questions (FAQs) and white papers for others to learn from the masters.



Another key advantage of the Live CRM Knowledgebase and Library resource is the centralised file repository. With access to all the key documents frequently used within the business, your team has access to sales aids, proposal templates, company forms, branding material, collateral and any other frequently used document on-demand, anytime, anywhere, anyhow.

With full control over folder structures, view permissions, article and FAQs categories, and much more, you can very easily develop your very own knowledgebase system online.

CRM Software

Contact Management

Salesforce Automation

Customer Service Management

Knowledgebase Repository

Workflow Automation

Collaborative Tools